Tarka Pottery: E-commerce Website with Embedded Booking System

DeVA Local Charity

New Website

DeVA Local Charity

Tarka Pottery Case Study

I met Jax a couple of years previous to her inviting me along to Tarka Pottery for a look around and to have a chat about their new website project.

Jax explained the problems with her current website and that she was wanting to simplify the bookings as it was very time-consuming.

It was apparent that she needed a website that was fully responsive and that could take bookings, sell gift vouchers and save her time. Plus the eCommerce side selling products online like pottery making kits.

Having researched different booking systems we went with Booking Hound an external system which we embedded into the experience pages. This has saved her about 15 hours per week she said.

Jax gave me a good outline of how she wanted the website to look and this is how the Napkin Brief was born. After I left I stopped at Macdonald’s where I actually drew out the website on their napkin.

As we build every page from scratch we have a blank canvas so we always tell clients to sketch out their own Napkin Brief of what they want on their home page too.

“If you can dream it we can build it” After full training on the new website, Jax can change content add new products etc herself.

About Tarka Pottery

Tarka Pottery is an interactive ceramics studio in North Devon is surrounded by beautiful rural countryside, just a five-minute drive from RHS Rosemoor Gardens.

They have an enthusiastic, friendly, and experienced team led by Jax Williams, who is ready to help you get creative! Throw a pot on the wheel, join a weekly pottery class, create handprints & pawprints, paint pottery or visit our shop to buy handmade ceramics. They love introducing everyone to clay, dogs are welcome too.

One of the great things about clay is that there’s no right or wrong. Just creativity, pleasure and the opportunity to unwind.

You can view the website here and follow them on Instagram @tarkapottery

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Who is Jax Williams and what is their connection to Tarka Pottery?

Jax Williams is the client from Tarka Pottery, a business that partnered with BYBO Digital for a new WordPress website. Tarka Pottery is the business that received the website development services.

How did Kathy from BYBO Digital develop the Tarka Pottery WordPress website?

I am so impressed at how quickly she understood our business and made relevant and useful design suggestions, which has brought our website right up-to-date and easy to navigate.

Kathy liaised professionally with a new booking system provider to make sure that it met our needs.

Kathy just knows what she is talking about and is so supportive and easy to communicate with. Highly recommended for any website help.” Jax Williams

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Frequently Asked Questions

1 How can a new website help my business save time on administrative tasks like bookings?

For Tarka Pottery, embedding an external booking system like Booking Hound into their experience pages saved them approximately 15 hours per week. This approach automates scheduling and reduces manual effort, significantly improving efficiency for business owners.

2 Can you build a website that handles both online sales and booking appointments or experiences?

Yes, absolutely. The Tarka Pottery project demonstrates this by integrating an e-commerce store for pottery kits with an embedded booking system for their experience days, creating a comprehensive solution for both product sales and service bookings on one site.

3 What is your approach to designing a website that truly reflects my unique business?

We start with a 'Napkin Brief,' encouraging clients to sketch out their vision. This ensures every page is built from scratch as a blank canvas, allowing us to create a fully custom and responsive website tailored specifically to your business needs and aesthetic.

4 Will I be able to update my website myself after it's launched?

Yes, after the new website is complete, clients receive full training. This empowers you to confidently change content, add new products, and manage your site independently without needing ongoing technical assistance.