FAQs

Got questions? Here are some of the things we’re most often asked about working together, our process, and what to expect.

Frequently Asked Questions

01. I already have a website, can you just update what I’ve got?

If your current site has a solid foundation, we can sometimes build on it. But in most cases, a full redesign ensures your brand, messaging, and functionality all work together seamlessly. We’ll review what’s working and recommend the best path forward.

02. How long does the process take?

Timelines vary depending on your project, but most rebrands and website builds take 4–6 weeks from start to finish. We’ll give you a clear schedule before we begin, so you always know what to expect.

04. Do you offer a website if I already have branding and logo?

Yes, definitely! If you already have a logo and brand elements you love, we can design a website that builds on your existing branding. We’ll just make sure everything works together beautifully and aligns with your business goals.

03. I’m not very techy, will I be able to update my website myself?

Yes! We build user-friendly websites and provide walkthroughs so you feel confident making basic updates on your own. And if you ever need help down the line, we offer ongoing support.

05. Will my website be mobile-friendly and SEO-optimised?

Yes, 100%. Every site we build is designed to look great on all devices and includes foundational SEO so your site is ready to be found by the right people from day one.

06. I’m not sure what package I need

That’s exactly what the discovery call is for. We’ll chat about your goals and your current brand and website, and explore the best way forward.

We offer 3 different packages. All our websites are Mobile-responsive and SEO-optimised.

We also offer flexible payment options.

When booking a call, please specify which package you are interested in.

1. One-Page Website
Perfect for getting started with style. A beautifully designed, mobile-friendly one-page website that covers all the essentials, clear, simple, and ready to grow with you.

2. 10-Page Website
A fully designed, SEO-optimised website with up to 10 pages to showcase your services, story, testimonials, and more. Built to convert and grow with your business.

3. Branding & Website Package
The full package: a strategic brand identity, a custom 10-page website, and branded social media templates to ensure everything looks and feels cohesive across every platform.

If you need more?
We also offer Membership sites, E-commerce functionality, and Booking Systems, just let us know what you need, and we’ll tailor it for you.

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The Latest Projects

Commercial Photography Website Image-Led Strong SEO

Social Mobility Website With A Strong Call To Action

DeVA Local Charity

take a look at our portfolio

CLIENTS KIND WORDS

“After much searching for the right designer, we were thrilled to find Kathy. ”

When exploring our options together, she demonstrated that she was very flexible and willing to work with our needs. She kindly made the changes we requested and offered great ideas for achieving the results we were seeking and made the whole process painless and actually enjoyable! If you’re someone who doesn’t want to be put into the standard design formula but really wants to be sure you can collaborate with someone who feels more like a “partner” – Kathy is your designer! Thank you, Kathy!

FARRAH ROSE

“Kathy offers amazing service. She is professional yet approachable.”

“Thanks to Kathy, our new logo and website were redesigned, and it was so desperately needed! She quickly grasped what we were trying to achieve and provided an easy-to-understand brand board and proposal about what she could do to help us. Not only did she make our logo and website polished and easy to navigate, but we also knew exactly what she wanted from us. As a result, our brand and website are now more user-friendly and clearly reflect our values. Thank you!“

Karen Evans – DeVA Charity

“The best Designer that we have ever worked with. ”

Attention to detail is fantastic, and the help and advice that we received have been invaluable. If you need help with a new website or your current one, contact Kathy. You will not be disappointed. Thanks to all of us at Surfside for all your help.

GARY MALLINDER , BUSINESS OWNER

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