Terms and Conditions
Welcome to Build Your Business Online. These terms and conditions outline the rules and guidelines for using our website and services. By accessing this website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.
Our website uses cookies. By using our website or agreeing to these terms, you consent to our use of cookies in accordance with our Privacy and Cookies Policy.
About Us
This website is owned and operated by RST Developments Ltd trading as Build Your Business Online. We are registered in England and Wales (company number 05792385) with our registered office at 20-22 Wedlock Road, London, N1 7GU, United Kingdom.
You can contact us by email at support@bybodigital.com, by phone on +44 (0)1271 815128, or by post to the address above.
Copyright (c) 2026 RST Developments.Ltd .
Services We Provide
We offer website design and development, website hosting and maintenance, WordPress support (WordPress Wellness Clinic), website audits, SEO services, and branding. Each service is subject to these general terms, and specific terms may apply depending on the service you book.
Using Our Website
You may view, download, and print pages from this website for your own personal or business use. You may only use our website for lawful purposes.
You must not use this website in any way that causes damage to the website or impairs its availability. You must not use it for any unlawful, fraudulent, or harmful purpose, or to transmit any malicious software. You must not use any automated systems (robots, spiders, scrapers) to access our website, except for search engine indexing. You must not attempt to gain unauthorised access to our website or any connected systems.
We reserve the right to restrict access to areas of our website, or the entire website, at our discretion.
Intellectual Property
Unless otherwise stated, we own the intellectual property rights for all content on this website, including text, graphics, logos, and images. All rights are reserved.
You must not republish, sell, rent, sub-license, or redistribute material from our website without our permission. You must not edit or modify any material on our website.
For website design projects, once you have paid in full, the custom design work we create specifically for you becomes yours. However, any third-party themes, plugins, stock images, or licensed materials remain the property of their respective owners.
We reserve the right to showcase work we have completed for you in our portfolio and for promotional purposes, unless you request otherwise in writing.
Downloadable Content and Lead Magnets
We may make downloadable content available on our website, such as guides, checklists, and resources. If you opt in to receive a free download, you will receive the content by email along with a series of helpful tips on website and SEO topics. You can unsubscribe from these emails at any time using the link at the bottom of each email.
You may share downloadable content within your business or organisation, but you must not edit or amend the content, and you must retain our company name, copyright notices, and any authorial credits.
RSS Feed
You may access our RSS feed using an RSS reader. We grant you a licence to display content from our RSS feed in unmodified form on any non-commercial website you own, provided you include a credit and link back to our website. You must not combine our RSS feed with other feeds. We may revoke this licence at any time.
Testimonials
If you provide us with a testimonial, you grant us an exclusive, worldwide, royalty-free licence to edit (without distorting the meaning), publish, and use your testimonial on our website and in other marketing materials. We may publish your testimonial alongside your name, business name, and job title.
Content You Submit
If you submit any content to us or our website (text, images, files, etc.), you grant us a worldwide, royalty-free licence to use, reproduce, adapt, publish, and distribute that content. You warrant that your content is legal, accurate, and does not infringe any third party’s rights.
Your content must not be defamatory, obscene, illegal, infringe intellectual property or privacy rights, promote illegal activity, contain harmful code, constitute spam, or be offensive, threatening, or discriminatory. We may delete or edit any content that breaches these rules.
Payments
For website design projects, a 50% deposit is required before work begins. The remaining balance is due upon completion and before your website goes live. Payment plans may be available for clients who also take our hosting and maintenance package.
For hosting and maintenance services, fees are payable monthly or annually in advance as agreed.
For WordPress Wellness Clinic sessions and website audits, full payment is required before the session takes place.
Late payments may incur interest at 8% above the Bank of England base rate, calculated daily. We may suspend services if payments remain outstanding for more than 30 days.
Cancellations and Refunds
Website project deposits are non-refundable. If you cancel a project after work has begun, you may be invoiced for work completed to date.
Hosting and maintenance contracts can be cancelled with 30 days’ written notice. If you wish to transfer your website to another provider, a transfer fee of £150 applies.
WordPress Wellness sessions may be rescheduled with at least 48 hours’ notice. Cancellations with less than 48 hours’ notice are non-refundable.
Website Audit sessions may be rescheduled with at least 48 hours’ notice. Cancellations made less than 24 hours before the session, or no-shows, are non-refundable.
Your Responsibilities
When you engage our services, you agree to provide all necessary content, images, and information in a timely manner. You are responsible for ensuring you have the rights to use any materials you provide to us. You must ensure all information you supply is true, accurate, and complete.
You are responsible for maintaining backups of your website through your hosting provider. While we take care when working on your site, we recommend you always have a recent backup in place.
Any login credentials you provide will be kept confidential and used only for the purpose of completing the agreed work.
Hosting and Maintenance
If you subscribe to our hosting and maintenance package, the following terms apply in addition to the general terms above.
Hosting contracts have a minimum term of 3 months from the start date and continue on a rolling monthly basis thereafter until cancelled by either party with 30 days’ written notice.
We aim for 99% uptime, but cannot guarantee uninterrupted service. We are not responsible for downtime caused by factors outside our control, including hosting provider issues, internet failures, cyber attacks, or scheduled maintenance.
Our maintenance service includes regular WordPress core, theme, and plugin updates, security monitoring, and daily backups. We will notify you of any significant updates or changes before they are applied, where practical.
We may suspend hosting services if your account is more than 15 days overdue, following a written notice of our intention to do so.
You must not use our hosting services for any unlawful purpose, to store or distribute illegal content, to send spam, or in any way that could damage our systems or reputation. We reserve the right to suspend or terminate services immediately if you breach these requirements.
Upon termination, we will make your website files and database available for download or transfer. If you require us to transfer your website to another hosting provider, a transfer fee of £150 applies.
Website Audit Deep Dive
The Website Audit Deep Dive is a one-off consultancy session. It includes a pre-audit review of up to 10 pages of your website (approximately 30 minutes), a 60-minute live walkthrough via Zoom, and professional feedback and recommendations on design, usability, performance, SEO, and content flow.
The audit does not include implementation of changes or fixes (this can be arranged separately), copywriting, design work, or development beyond recommendations.
Full payment is required at the time of booking. Your booking is only confirmed once payment has been received, after which you will be directed to choose a date and time.
You agree to provide accurate website details and complete any onboarding form before your session. Please ensure you have a stable internet connection and Zoom access at the time of the audit. It is your responsibility to take notes during the session.
The audit provides professional recommendations based on our expertise. However, no guarantee is made regarding specific improvements in search engine rankings, enquiries, or sales. Results may vary depending on how and when recommendations are implemented.
WordPress Wellness Clinic
All WordPress Wellness sessions are booked for a minimum of 3 hours. Complex work such as malware removal, hacked site recovery, plugin conflicts, database errors, or migrations may require additional time, billed at £95 per hour after the initial 3 hours.
You must provide a clear list of required updates or fixes before the booking. If the work is likely to take longer than the booked slot, we will notify you in advance so you can book extra time or prioritise tasks. Before work begins, we will confirm in writing what will be completed during your session. Any extras outside the agreed scope will be quoted separately.
You must provide full WordPress admin login details and hosting access before the start of the session. Failure to provide correct access may result in delays or the need to reschedule. All logins are treated as confidential.
Payment is due in full before any work commences. Bookings are only confirmed once payment has been received.
We will take a backup before making changes where possible. However, it is your responsibility to ensure suitable backups are in place via your hosting provider. We cannot be held liable for downtime, data loss, or functionality issues caused by hosting failures, third-party software, or circumstances outside our control. Where issues arise due to conflicts or incompatibility, we will advise on solutions, which may require additional time and cost.
Depending on the type of work, your site may be placed in temporary maintenance mode while changes are made.
If, during your session, we feel your website would be better served by a full redesign rather than fixes, we will advise you so you can make an informed decision.
Social Media Management Services
If you subscribe to one of our social media management packages, the following terms apply in addition to the general terms above.
Before we begin, you must provide a comprehensive brief about your business, including your brand voice, target audience, key messages, and the topics or themes you would like us to post about. The quality and effectiveness of our work depend on the information you provide, so please be as detailed as possible.
All posts will be sent to you for review and approval before they are published. You are responsible for checking the accuracy of any facts, figures, or claims in the content. Once you have signed off, we will schedule the posts for publication.
We use scheduling tools to manage and publish your social media content efficiently. We may also use AI-powered tools to assist with tasks such as generating initial content ideas, drafting captions, or suggesting hashtags. However, all content is reviewed, refined, and personalised by our team to ensure it reflects your brand and meets your requirements. Your social media is managed by real people who understand your business – AI is simply one of the tools we use to support our work.
We cannot guarantee specific results such as follower growth, engagement rates, or sales from social media activity, as these depend on many factors outside our control.
You must provide us with the necessary access to your social media accounts. All login credentials will be kept confidential and used solely for the purpose of delivering your social media package.
Limitation of Liability
We provide our services with reasonable care and skill. However, we cannot guarantee specific results, particularly for services like SEO, where outcomes depend on many factors outside our control.
To the extent that our website and information are provided free of charge, we will not be liable for any loss or damage of any nature.
We are not liable for any issues caused by your hosting provider, third-party software (themes, plugins, integrations), changes made by you or others after delivery, or circumstances beyond our reasonable contro,l such as internet failures, cyber attacks, or force majeure events.
We are not liable for any business losses, including loss of profits, income, revenue, anticipated savings, business, contracts, or commercial opportunities. We are not liable for any loss or corruption of data. We are not liable for any indirect, special, or consequential loss or damage.
Our total liability for any claim is limited to the amount you paid us for the relevant service.
You agree not to bring any claim personally against our officers or employees. This does not limit the liability of the company itself.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or anything else that cannot be excluded by law.
Warranties
We do not warrant that the information on our website is complete, accurate, or up to date, or that the website will remain available.
We reserve the right to discontinue or alter any of our website services at any time without notice.
For website design projects, we offer a 12-month warranty against defects in our work. This does not cover issues caused by third-party software, your hosting environment, or changes made by you or others after delivery.
Breaches of These Terms
If you breach these terms, or if we reasonably suspect you have, we may send you a formal warning, temporarily or permanently suspend your access to our website, block your IP address, contact your internet service provider, commence legal action, or suspend or delete your account.
If we suspend or block your access, you must not attempt to circumvent that suspension or blocking.
Report Abuse
If you become aware of any unlawful material or activity on our website, or any material that breaches these terms, please let us know by emailing support@bybodigital.com.
Confidentiality
We treat all client information as confidential. We will not share your business information, login details, or project specifics with third parties except where necessary to deliver our services.
Data Protection
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner’s Office (registration number ZA373034).
For details on how we collect, use, and protect your personal data, please see our Privacy Policy.
Our Data Protection Officer is Kathy Rustell. You can contact her at kathy@bybodigital.com.
Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience and do not signify endorsement. We have no control over the content of third-party sites and accept no responsibility for them or for any loss or damage arising from your use of them.
Changes to These Terms
We may update these terms from time to time. The revised terms will apply from the date of publication on this website. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Assignment
We may assign, transfer, or subcontract our rights and obligations under these terms. You may not assign your rights or obligations without our prior written consent.
Severability
If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions shall continue in effect.
Third-Party Rights
These terms are for our benefit and yours, and are not intended to benefit or be enforceable by any third party.
Entire Agreement
These terms, together with our Privacy and Cookies Policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these terms, please get in touch:
Email: support@bybodigital.com
Phone: +44 (0)1271 815128
Address: RST Developments Ltd, 20-22 Wedlock Road, London, N1 7GU
Last updated: January 2026