FAQs
Got questions? Here are some of the things we’re most often asked about working together, our process, and what to expect.
Website Design FAQs
How long does it take to build a new website?
Most projects take 4–6 weeks from the time we receive your content (images, text, branding). More complex sites may take longer.
Do I need to provide all the content?
Yes, but we can guide you on what’s needed and recommend trusted copywriters and photographers if you’d like professional support.
Will my new site work on mobiles and tablets?
Absolutely. All our websites are fully responsive and tested across devices so your site looks great everywhere.
Can you update my existing branding as part of the website project?
If you already have a brand identity, we’ll work with it. If not, we can connect you with branding specialists before the design stage.
What if I need changes after launch?
We offer ongoing support through our maintenance options, or you can book fixes through our WordPress Wellness Clinic.
Website Audit FAQs
What’s included in a Website Audit?
A 60-minute 1:1 session where we review your site page by page, covering design, user journey, speed, SEO basics, and content flow.
Do you need my login details?
No, we don’t need access to your site. The audit is done through a live Zoom walkthrough.
What will I walk away with?
A prioritised list of fixes and improvements. You can implement them yourself, or we can handle them for you.
Can I book another audit later?
Yes. Many clients book a follow-up audit after making changes, so we can check progress and spot new opportunities.
Will you be really critical about my website?
Not at all. The audit is supportive and constructive. We’ll highlight what’s working well as well as where improvements are needed.
WordPress Wellness Clinic FAQs
What kind of issues can you fix?
Common fixes include broken forms, plugin conflicts, speed problems, content swaps, layout changes, security scans, and malware removal.
Is there a minimum booking?
Yes, sessions are booked in blocks (minimum 3 hours). Complex jobs may require a full day.
What if my fix only takes a short time?
Any extra time is used to improve speed, SEO, or security, so you always get full value.
How much does it cost?
A 3-hour session starts from £285. A full day for complex issues is £495. Extra hours are £95.
Do you only work on WordPress?
Yes, the Wellness Clinic is designed specifically for WordPress websites.



